Well, it’s been a busy few months here at Hosting UK. A good kind of busy 😊
As we welcome more and more new customers, I thought it wise to try and encapsulate why it is new customers are attracted to us, what makes us the Hosting company of choice for the UK?
We do speak or reach out to all our new customers when they have made the wise choice to create new services or move existing ones to the fold.
The most common answer to where they heard about Hosting UK was Word of Mouth – which is amazing.
The reason for the word of mouth? Exceptional customer support and service.
That truly is great to hear – what better way to gain new customers?
Other reasons in the list continued….
- Great prices and low-cost domain names – our domain name transfer in policy is certainly helping there.
- Our amazing UK infrastructure. With 12 self-owned datacentres and resilient network infrastructure our partners know they are in safe hands.
- True 24×7 customer support. Chat, Phone, Ticket. With very quick response times.
- Migration assistance – fully managed or part managed – we make it easy to move to Hosting UK
- We integrate environmental, social and governance (ESG) considerations across our business, combining good intentions with meaningful action.
- We recently installed solar panels on the roof of our largest data centre in Maidenhead, which now make up 15% of power usage – a good start – more to come.
- We are just simply nice people. This doesn’t have to be hard; we have faces, names and personalities.
- Your business is our business, we aim to work together and be there when you need advice or help.
- Most of us even like a chin-wag 😊
So, with advertising costly (we prefer to invest in our operations and keep prices low) the fact we are getting so many new customers from Word of Mouth is pleasing for all of the teams to hear – their hard work in your business really does make a difference to everyone.
About Hosting UK.
- Reputable UK Company: Founded in 1999 in North Wales, an early internet success story.
- Exceptional Reputation: 4.8 Customer Score on TrustPilot (nearly 2,000 reviews)
- Global Reach: A UK company with a global reputation.
- 24/7 Monitoring and Support: Teams live 24/7, ready to help.
- Friendly Ethos: Despite our growth, we retain our local, friendly ethos.
- Over 40 support team members – with follow the sun support.
- ICANN Accredited Registrar: Group ICANN accredited.
- Group Domain Registry Partnerships: Partnerships with ICANN, Nominet, Verisign…
- Data Centres: 12 UK data centres, all self-owned and managed.
- Compliance and Certifications:
- ISO 27001 (Information Security)
- ISO 20000 (IT Service Management)
- PCI DSS compliance
- Certified Microsoft partner
- ISP Peering: Direct connectivity with multiple ISPs.
- cPanel and Plesk Partners: Trusted partners with strong working relationships.
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